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FAQ's




GENERAL
What is Trippy?

Trippy is a social travel web and mobile app designed to collect and share travel ideas, and collaborate on your travel plans with the people in your life who know you best. It's a full-circle travel experience that takes you from dreaming to doing.


What's the difference between a travel board and a trip?

Trippy has two main features - travel inspiration boards and a trip planning tool. Travel boards are visual collections of places where you've been or want to go. You can start creating your travel boards by clicking the "want" or "been" button on the images of places you see on Trippy. Get creative and create your own custom boards, too, based on any theme you'd like. Whether it's restaurants you want to feast at in Barcelona, or beaches you want to visit around the world, there's a board waiting to be created!

Trips are travel plans that allow you to create a trip itinerary based on the places you're considering, which can be shared with your friends to collaborate on ideas and recommendations. You can easily create trips by clicking on "create a trip" at the bottom of any page and following the guide. Trips also work with our full-featured iPhone app so that you can view your travel plans and create trip albums on the go, allowing you to take your friends along for the ride!


Does Trippy have a mobile app?

Heck yes we do! You can download our iPhone app here or search for "Trippy" in your app store. At the moment, the app supports trips, and travel boards will be added in soon. We also have an Android app in the works as we know that there are many Android-using Trippy members out there!


TRAVEL BOARDS
What are travel boards?

Travel boards are visual collections of places where you've been or want to go. As you start to click the "want" and "been" buttons for places, two boards are automatically created -- "Places I've been" and "Places I want to go", and you also have the option of adding those places to custom boards as well.

You can create as many custom boards as you like, based on any theme that inspires you. Whether it's for Hawaiian beaches, San Francisco dive bars, patisseries in Paris, or a round-up of the best pizzerias or art galleries that you've ever experienced and want to share with your friends, there's a board waiting to be created, so get creative!


Are there any tips or guidelines for travel board photos?

Travel boards are here to help inspire and collect travel ideas and here are three simple guidelines to follow to ensure the quality of the Trippy travel boards community:

  • Always credit the photo's original source
    Because it's the right thing to do and Trippy makes it easy! Here's how: simply use our bookmarklet on the original source of the photo versus a secondary source. For example, it's best to add photos directly from a blog instead of from a Google image search. That way Trippy can pick up the original link and accurately and automatically credit the correct source.
  • Be specific when you add photos
    See a gorgeous photo of the Eiffel Tower as you're surfing the web? Instead of typing "Paris, France" when you add it to your board, type in "Eiffel Tower" specifically. Adding specific spots will allow you to add so many more places and travel inspiration to your boards. Makes a lot more sense when the photos show up around the site too!
  • Pick beautiful & awesome photos
    As a general rule of thumb, try to avoid photos with text or watermarks on them. Other than that, beauty and awesomeness are in the eye of the beholder, so choose visually rich and inspiring images that inspire you to travel!

How do I create a travel board?

Travel boards can be made by going to the "Your Boards" page and clicking on "create another board". Travel boards can also be created when you add places to your board from the site or through the Trippy bookmarklet as you surf the web. When you're adding places, simply scroll to the bottom of your list of boards, which you'll see in the pop up layer, and click on "create a new board".


How do I add places to my travel boards?

A fun and easy way to add places to the board is through our bookmarklet, which you can pick up here. Simply drag and drop it onto your browser's bookmark or favorites bar and you're good to go! As you're surfing the web and you see photos of places that inspire you, just click on the Trippy bookmarklet button on your browser to add those images onto your travel board.

You can also add places straight from Trippy's homepage or from the travel boards of other Trippy members by hovering over photos and clicking on "want" or "been." The place will be automatically added to your "Places I want to go" or "Places I've been" boards, and you also have the option to add it to one of your custom boards as well. When you're adding places, simply scroll to the bottom of your list of boards, which you'll see in the pop up layer, and select one of your custom boards or create a new one.

For more inspiration, you can check out the latest activity, as well as the travel boards of Trippy's travel ambassadors!


Does Trippy have a bookmarklet that lets me add new photos to my travel boards?

We're so glad you asked -- because we do! You can pick it up here. Simply drag and drop it onto your browser's bookmark bar, and you're good to go. As you're surfing the web and you see photos of places that inspire you, just click on the bookmarklet and follow the guide to easily add those images onto your travel board.


How do I search for destinations for travel board inspiration?

You can search for destinations by clicking on the drop down menu next to "Browse" towards the top of the homepage. At the bottom of the drop down menu, enter in the name of your destination and the autocomplete will suggest a list of destinations. Click on the one that you are searching for.

You can also add places straight from Trippy's homepage or from the travel boards of other Trippy members by hovering over photos and clicking on "want" or "been." The place will be automatically added to your "Places I want to go" or "Places I've been" boards, and you also have the option to add it to one of your custom boards as well. When you're adding places, simply scroll to the bottom of your list of boards, which you'll see in the pop up layer, and select one of your custom boards or create a new one.


TRIPS
How do I create a trip?

Click on the blue "create a trip" button at the bottom of any page and go with the flow! The guide should be pretty self-explanatory, but should you need a hand, here are some step-by-step directions to help guide you:

Step-by-step directions for creating a trip:

  1. Where do you want to go? Click on the blue "create a trip" button at the bottom of any page and type in the destination.
  2. When and for how long? No dates in mind yet? No worries -- just click on "just dreaming" .
  3. Can you give me some recommendations? Share your trip with friends who know about your destination. You can select friends from the suggested list, or type in a Facebook friends name as well. To share with friends who are not in your Facebook network, go to the section on the right side of the page that says "Ask your Friends for Help" and click to share on Facebook, Twitter or LinkedIn, OR click the link button to get a link you can copy and paste, OR click the email button to send via email to any friend.
  4. What kind of trip is this? Be it a romantic, pet-friendly, and/or business trip, this will give your friends a better idea of what to recommend.
  5. What do you want to experience? Whether you're looking to experience the best muffaletta in NOLA or to do an art crawl in SoHo, this is your chance to let your friends know.
  6. Have any places in mind? You can add them here! Enter places you may already be considering by typing the name of the place (hotel, restaurant, etc) into the Add box. You can add as many places as you like and your friends can give feedback on them.
  7. Share your trip with your friends! Aren't you curious as to what they'd recommend? :)
  8. Voila -- trip created!
  • P.S. You can edit your trip at any time by clicking on the blue pencil button at the top of your trip page.
  • P.P.S. Bon voyage!

What if I want to recommend a place that's not in Trippy's database?

If you type the location name into the "+add" box and it's not found, simply click the add button and voila, it will be added.


How can I share ideas and give recommendations on my friends' trips?

You can see your friends who have started planning trips by going to your Friend Trips page, which you can get to by clicking your profile photo in the top right corner of any page on the site. Friends can also share their trip plans with you through Facebook, Twitter, LinkedIn, email, and anywhere they post their custom link. Just click on the link to dive in and start sharing your fondest memories and best suggestions for that destination!

To recommend places, simply type in the name of the place (restaurant, hotel, store or attraction) in the search box and select it from the auto-completer. The search box is in the center of every trip page and will appear at the top of the page as you scroll down. Then click the "recommend" button and it will appear on your friend's "Recommendations" page.


Can my friends from other social networks (Twitter, Google+, etc) help me plan my trip?

For sure! You can share the custom link to your trip plan with anyone you'd like. Friends who visit Trippy need to log in with their Facebook account, but you don't have to be connected with them on Facebook for them to help.


How do I add places to my itinerary?

Click "add to trip" on any hotels, restaurants, stores, or attractions that you would like to add to your itinerary. A drop-down menu will appear, allowing you to select which day of your trip you'd like that location added to, or to simply save as something you're considering.


How do I view a large map?

After a few recommendations are added to your trip, you'll see a thumbnail map of the destination on the right side of the page with the recommendations plotted on it. At the bottom right corner of the map is a link that says "enlarge map", which you can click to view an expanded map.


Can I search for other people's trips?

You can view your friends' trips by going to your Friend Trips page, which you can get to by clicking on your profile photo at the top of any page on the site and selecting it from the drop down menu.


How do I edit the details of my trip?

You can edit the details of your trip at any time by going to your trip page and clicking on the blue pencil symbol next to your trip title at the top of the page.


How do I delete a trip?

To delete a trip, go to the "Your Trips" page (which you can reach by clicking on your profile photo at the top of any page). Hover over the trip that you would like to delete and click on "delete this trip" when it pops up.


How do I add photos to my trip album?

You can upload photos to your trip album through our iPhone app. Go to your trip page in the app, click on the "post" button, and you will be guided to post a photo.

The ability to upload through Android and on the website itself is also in the works!


Will I be able to view past trips, including comments and recommendations my friends left?

Yes! All trips that you plan on Trippy will be archived and you will be able to access them with all of your friends' comments and recommendations.


How do I add a travel companion to my trip?

To add a traveler to your trip, go to the page of your trip and click on "+ add another traveler" towards the top right side of the page under "Who's going?", then enter in the name of your Facebook friend who will also be on the trip. You know what they say -- the more, the merrier!


OTHER
Can I use Trippy if I don't have a Facebook account?

For now, we ask that members connect to Trippy through Facebook. In the future, we do plan on offering more login options, so stay tuned!


How do I deactivate my account?

Sorry to see you go! To deactivate your account, go to your settings page and click on the "deactivate your account" link on the right side of the page. If you have any feedback or insight on what we can do to improve your Trippy experience, we'd love to hear from you. You can contact us through our feedback button on any page.


How do I search for people?

To search for people on Trippy, enter their name in the general search engine on the top right side of any page, then when the search result page appears, switch from "Places" view to "People" view by clicking on "People" on the top left side.

(Don't worry, we're making it so that this feature will be more visible soon, but since you took the time to read the FAQ, we're letting you be in the know! ;)

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